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Prioritization — RICE, MoSCoW, Kano & the 90% Rule

Prioritization lives in the Elaborate & Evaluate phase. Open the Prioritization hub from the board to see everything ranked and grouped in one place. Each method is also a tool you can add individually.

RICE

Score an item by Reach × Impact × Confidence ÷ Effort. Sandbox computes the score for you and the hub ranks items high-to-low. Great for comparing a backlog of features objectively.

  • Reach — how many people, per period.
  • Impact — Massive (3) → Minimal (0.25).
  • Confidence — how sure you are (100% / 80% / 50%).
  • Effort — person-months.

MoSCoW

Classify each item as Must, Should, Could, or Won't (this time). Fast and great for scoping a release. The hub groups items into the four buckets. Add a short rationale — and note what would change the call.

Once you've made a call, Challenge the call plays devil's advocate: Sandai argues for the category it would pick — often "is this really a Must-have, or scope creep?" — and proposes that category and a defending rationale as a reviewable suggestion. Your call stands unless you apply the change.

Kano

Understand how customers feel about a feature. Capture two reactions:

  • Functional — how they feel with the feature.
  • Dysfunctional — how they feel without it.

Sandbox maps the pair to a Kano category — Attractive, One-dimensional, Must-be, Indifferent, Reverse, or Questionable — so you can tell delighters from table-stakes.

The 90% Rule

A critical screen for which experiments to even start. Define:

  • 3 minimum criteriaall must pass.
  • 3 ideal criteria — must pass 2 of 3.

Sandbox returns a verdict: Start, Hold, or Drop. Use it to be ruthless before you spend time building.

Which should I use?

  • Comparing many features objectively → RICE.
  • Scoping a release fast → MoSCoW.
  • Deciding what will delight vs. what's expected → Kano.
  • Filtering experiments before you commit → 90% Rule.

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